Sony DualSense Wireless Controller for PlayStation 5 – Nova Pink

Shipping Methods

We offer a variety of shipping options to ensure your order arrives promptly:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Next-Day Shipping: Available for select items, delivered the next business day.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. We also offer free shipping on orders over $500.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status through the link provided in the email.

International Shipping

We currently offer international shipping to select countries. Additional customs fees and duties may apply, and these are the responsibility of the customer.

Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow our return policy:

1. Eligibility: Items must be in original condition, unused, and returned within [number] days of receipt.
2. Initiate a Return: Contact our customer service team at [Your Email Address] to request a return authorization. Please include your order number and reason for the return.
3. Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service for your return.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 days.